1.1 "Company" means Plueys Limited.
1.2 "Terms" means these terms and conditions.
1.3 "Goods" means any items offered for sale by the Company.
1.4 "Customer" means any company or individual who places an order with the Company for Goods.
1.5. "Contract" means the acceptance by the Company of an order, placed by a Customer and such acceptance shall occur when the Company commences work on an order or when the Company agrees to accept the order and communicates this to the Customer.
2.1 These Terms shall apply to every Contract.
2.2 The Company may ask for any information it requires to fulfil the Contract and there shall be no liability upon the Company for non-performance if the necessary information is not provided.
3.1 All prices quoted by the Company are only valid at the time of Contract and are exclusive of any other matters unless otherwise agreed.
3.2 The Company reserves the right to revise the quoted price at any time.
4.1 Goods will only be dispatched to the customer when payment has been made in full in cleared funds and in any variance of this term shall be upon such terms as the Company dictates.
5.1 Should the Company present a customer with a sample, this will not constitute a sale by sample and is only and indication of the type and quality of the goods.
6.1 Delivery shall be made to the Customer and not a third party.
6.2 The Company will not accept any liability for late delivery of the goods and delivery time will not be of the essence of the Contract.
6.3. The Company will not accept liability for non-delivery, where this is caused by circumstances beyond its control.
6.4 All risks shall pass to the Customer upon delivery.
6.5 All delivery costs will be paid by cleared funds by the Customer to the Company before dispatch will take place.
7.1 The Company warrants that the goods will be free from defects at the time of dispatch.
7.2 The Customer must notify the Company of any defects within 7 days of delivery.
7.3 The Company accepts no responsibility or liability for products damaged by misuse.
7.4 Occasionally boots may contain blemishes in pattern print which occurs during manufacture. This will not affect the overall performance or quality of the item and does not constitute a defective product and therefore will not entitle the Customer to a refund.
8. Force Majeure
8.1 The Company shall not be liable to the Customer in the event that the Company is unable to carry out any part of the contract for causes beyond its control.
8.2 The Company will notify the Customer as soon as is reasonably possible in such circumstances.
9. Exchange policy
9.1 If a Customer wishes an exchange of product, style or size, then the Customer must notify the Company within 7 days of delivery with proof of receipt. The Customer will be liable for return postage for the product to the Company and in the case of exchange of product style/size, postage back to the customer and any additional postage costs. Refunds and exchanges will not be issued until Goods are received back in an unworn, resaleable condition with its original packaging. Alternatively, the Customer may select another product of the same or higher value, in which case the Customer must pay the price difference. Customers are advised to obtain proof of posting before returning items. The Company accepts no liability for items lost in transit.
10.1 All Contracts will be governed and interpreted in accordance with the laws of Hong Kong.